Personal Information We Collect
We collect personal information in a number of circumstances in the course of our operations. Personal information we collect includes:
name, address, telephone number, e-mail address and other contact information;
any information that you include in any comments that you make through the “Contact Us” section of the website, or that you include in any correspondence that you send to us;
any comments you post on the CDKL5 Canada Facebook page or any other public forum or social media site operated by CDKL5 Canada;
information about any donations you make to CDKL5 Canada or purchases that you make through our website; and
such other information we may collect with your consent or as permitted or required by law.
Website Analytics and Cookies
The CDKL5 Canada website, cdkl5canada.ca, may automatically collect certain non-personal information regarding users of the website, such as IP address, operating system, region and language as well as the date and time the website was accessed, what features or pages of the website are accessed or visited and the websites visited immediately before and after cdkl5canada.ca. This information is collected in order for us to analyze and improve the quality of our services and to develop aggregate statistics about our website use. This information is not linked to you as an identifiable individual.
Use of Personal Information
CDKL5 Canada generally uses personal information for the following purposes:
To contact you and correspond with you;
To respond to your inquiries, requests and comments;
To inform you about events or activities of CDKL5 Canada;
To process your purchases or donations;
If applicable, to issue a tax receipt;
To maintain our records for reasonable periods, and generally manage and administer CDKL5 Canada and to meet legal, regulatory, insurance, security and processing requirements; and
otherwise with consent or as permitted or required by law.
Your personal information may be accessed by authorized volunteers, employees, agents and mandataries, and service providers of CDKL5 Canada who require access to your personal information in order to fulfil their job requirements and to carry out the purposes for which the information was collected.
CDKL5 Canada may engage service providers to perform services for CDKL5 Canada, such as hosting this website and processing payments or donations. Some of these service providers may be located outside of Canada, including in the United States. Personal information will be subject to the laws of the jurisdiction in which it is located.
Disclosure of Your Personal Information
CDKL5 Canada does not sell, rent or share your personal information to other organizations.
CDKL5 Canada may disclose your personal information as necessary to meet legal, regulatory, insurance, audit, and security requirements, and as otherwise with your consent or as permitted or required by law.
CDKL5 Canada may disclose your information where CDKL5 Canada believes, upon reasonable grounds, that it is necessary to protect the rights, privacy, safety or property of an identifiable person or group
Personal information may be disclosed to parties connected with the proposed or actual transfer of CDKL5 Canada to the control of another organization, for the purposes of determining whether to proceed with such transfer and once actually transferred, for the ongoing operation of any successor organization.
You may withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice. Note that if you withdraw your consent to certain uses of your personal information, we may no longer be able to provide certain of our products or services.
CDKL5 collects, uses and discloses your personal information with your consent, except as permitted or required by law. We may be required or permitted under statute or regulation to collect, use or disclose personal information without your consent, for example to comply with a court order, to comply with local or federal regulations or a legally permitted inquiry by a government agency, or to collect a debt owed to us.
We take reasonable steps to protect your personal information using physical, technological or organizational security measures appropriate to the sensitivity of the information in our custody or control, which may include safeguards to protect against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
Access, Correction and Contacting Us
CDKL5 Canada may establish and maintain a file of your personal information for the purposes described above, which will be accessible by contacting us at:
55 Glen Road, Toronto, Ontario, M4W 2V3 or email at firstname.lastname@example.org
If you wish to request access or correction of your personal information in our custody or control, you may write to the above address. Your right to access or correct your personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections. If you wish to make inquiries or complaints or have other concerns about our personal information practices, you may write to us as described above.